production time - because our items are handmade, please allow us 3 business days to hand make your item
Change of address - please let us know within 24 hours of purchase if you need to change your address (there will be a reshipping charge if the item has to be resent)
Returns / exchanges - we do accept returns and exchanges within 14 days of delivery. Items must be returned in like new condition. Buyer is responsible for all shipping fees.
Custom items are not eligible for returns
Mouse pads - spot clean with a little soap and water as need - air dry
Lanyards - can be machined washed (secure the hardware) - air dry
Wrist and keyboard rests - spot clean as needed, DO NOT SOAK seeds (do not submerge in water) - air dry